Q&A

[icon name=”icon-hand-right”]UG series Basic version(Skype Gateway)

Q1:What should pay attention to PBX before Installation? (If the device isUGS-400B)
A1:Is there 4 available analogy Trunk Ports.Set a Group for these 4 available analogy Trunk Ports.
Give a Hunting Group Number for this Group.Start Auto Attendant when Skype Incoming Call.
TIP: The Hunting Group Number usually is 0 or 9 for PSTN, after setting theHunting Group Number for Gateway, users can dial the Number to enter gatewayand dial SkypeOut.

Q2:What Card should have when connect USKY Skype Gateway with PBX?
A2: According Model No., interface and Ports difference as follow:
UGS-400B (4*FXS): 4 ports Analogy Trunk Card.
UGS-800B (8*FXS): 8 ports Analogy Trunk Card.
UGO-400B (4*FXO): 4 ports Analogy Line Card.
UGO-800B (8*FXO): 8 ports Analogy Line Card.

Q3:
What is the bandwidth for 4 Ports USKY Skype Gateway?
A3:30kbps/Skype * 4/ports = 120kbps
The lowest bandwidth 256kbps
The bandwidth will difference of Skype communicate is according the bandwidthof both side and the CPU level.According the data which Skype official offer, when you login Skype and didntdo any communicate, the average bandwidth is 0~4kbps, and the averagebandwidth when communicate is 24-128kbps.
If only sounds communicate, the lowest download/upload required by Skype is30kbps/30kbps, suggest use 100kbps/100kbps.

Q4:
How many Skype account should have when use 4 ports USKY SkypeGateway?
A4:Use 4 ports USKY Skype Gateway should have 4 Skype account.
About the Skype Name, suggest use Companys English name, and put on thefirst to be Skype Enterprise representative number.

Offer this Skype Enterprise representative number to all customer/ suppliers,they can call to company for free, when this account is busy, system will autotransfer the call to the idle account.

Q5:Does USKY Skype Gateway need to connect external PC?
A5: All-In-One design, no need external PC.

Q6:Whats the difference between USKY Skype Gateway and generalGateway?
A6:USKY Skype Gateway is integrated Skype and PSTN, it is more easy andconvenience to use Skype.

Q7:
What is the OS of USKY Skype Gateway?
A7:Linux operating system, more stable and safety.

Q8:
What language USKY Skype Gateway support?
A8:USKY Skype Gateway support Traditional Chinese, Simplified Chinese andEnglish.

Q9:How can I setting and Manage USKY Skype Gateway?

A9: All web interface, easier setting and management.

Q10:How to Call Skype account?
A10:Add a new contact person at Public Phonebook.

Q11嚗
Will that change the dialing habits, if use USKY Skype Gateway to callSkypeOut?
A11嚗USKY Skype Gateway support Dialing Plan, no dialing habits changed.

Q12嚗
Is Static IP necessary for USKY Skype Gateway?
A12嚗If only use for Skype Incoming Call and SkypeOut, It can use DHCP, but forsetting and management easier and convenience, we suggest use Static IP.

Q13嚗
How to connect to USKY Skype Gateways Web UI to setting andManagement?
A13嚗Default IP address: 192.168.1.200, Subnet Mask: 255.255.255.0
Steps:Connect notebook or desktop computer to USKY Skype Gateway via networkcable (this as the host docking methods). Or no need connect, just make sureyour notebook or desktop computer and USKY Skype Gateway are in the sameclass C IP address and type the IP address 192.168.1.200. Make sure thenetwork state is good (to Ping 192.168.1.200 to make sure the network is insame class C IP). Make sure USKY Skype Gateway and your computer are bothturn on.
Type the USKY Skype Gateways IP address (http://192.168.1.200) on IE, willenter the management website.
Enter the Ext. No.: admin, Password: password (default), and select languageto login.

Q14嚗
Which ports should be unlocked if USKY Skype Gateway is behindFirewall?
A14嚗At least have unlock TCP: 80/443, suggest put Gateway at DMZ, that Skypelogin and Skype communication will be fast.

Q15嚗
To continue the question above, how can I management USKYSkypeGateway Remote?
A15嚗When USKY Skype Gateway is behind Firewall, the IP Address is under one ofthe below rangeVirtual IP address range:
A: 10.0.0.0-10.255.255.255
B: 172.16.0.0-172.31.255.255
C: 192.168.0.0-192.168.255.255
Please ask webmaster to set port forwarding, need to unlock TCP: 80/8800,sometime TCP:22 also need to unlock.[icon name=”icon-arrow-right”]GO TOP

[icon name=”icon-hand-right”]UG series Advancedversion(Skype Gateway)

Q1:Does USKY Skype SIP Gateway need to connect external PC?
A1:All-In-One design, no need external PC.

Q2:
Whats the difference between USKY Skype SIP Gateway and generalGateway?
A2:USKY Skype SIP Gateway is integrated Skype, SIP and PSTN, it is more easyand convenience to use Skype.

Q3:
What is the OS of USKY Skype SIP Gateway?
A3: Linux operating system, more stable and safety.

Q4:
Does USKY Skype SIP Gateway support SIP Trunk and SIP Client?
A4: Yes, USKY Skype SIP Gateway support both SIP Trunk and SIP Client.

Q5:What language USKY Skype SIP Gateway support?
A5:USKY Skype SIP Gateway support Traditional Chinese, Simplified Chinese andEnglish.

Q6:
How can I setting and Manage USKY Skype SIP Gateway?
A6: All web interface, easier setting and management.

Q7:
What Card should have when connect USKY Skype SIP Gateway withPBX?
A7: According Model No., interface and Ports difference as follow:
UGS-400A (4*FXS): 4 ports Analogy Trunk Card.
UGS-800A (8*FXS): 8 ports Analogy Trunk Card.
UGO-400A (4*FXO): 4 ports Analogy Line Card.
UGO-800A (8*FXO): 8 ports Analogy Line Card.

Q8:
Which codec USKY Skype SIP Gateway support?
A8:USKY Skype SIP Gateway support ulaw, alaw, G.723, G.729, ilbc and speexcodec.

Q9:
Is Static IP necessary for USKY Skype SIP Gateway?
A9: If only use for Skype Incoming Call and SkypeOut, It can use DHCP, but forsetting and management easier and convenience, we suggest use Static IP.

Q10:
How to connect to USKY Skype SIP Gateways Web UI to setting andManagement?
A10:Default IP address: 192.168.1.200, Subnet Mask: 255.255.255.0
Steps:Connect notebook or desktop computer to USKY Skype SIP Gateway vianetwork cable (this as thehost docking methods). Or no need connect, justmake sure your notebook or desktop computer and USKY Skype SIP Gatewayare in the same class C IP address and type the IP address 192.168.1.200.
Make sure the network state is good (to Ping 192.168.1.200 to make sure thenetwork is in same class C IP).Make sure USKY Skype SIP Gateway and yourcomputer are both turn on.
Type the USKY Skype SIP Gateways IP address (http://192.168.1.200) on IE,will enter the management website.
Enter the Ext. No.: admin, Password: password (default), and select languageto login.

Q11:
Which ports should be unlocked if USKY Skype SIP Gateway is behindFirewall?
A11:At least have unlock TCP: 80/443, suggest put Gateway at DMZ, that Skypelogin and Skype communication will be fast.

Q12:
To continue the question above, how can I management USKY SkypeSIP Gateway Remote?
A12:When USKY Skype SIP Gateway is behind Firewall, the IP Address is under oneof the below rangeVirtual IP address range:
A: 10.0.0.0-10.255.255.255
B: 172.16.0.0-172.31.255.255
C: 192.168.0.0-192.168.255.255
Please ask webmaster to set port forwarding, need to unlock TCP: 80/8800,sometime TCP:22 also need to unlock.